Business Support Administrator

Location: Paignton, TQ3 2DW
Salary: £22816.00 to £24336.00
Date posted: 3rd May 2024
Closing date: 20th May 2024


Our professional responsibility is to reduce the risk of infection to others as far as possible. Getting vaccinated against diseases that can be passed person-to-person in healthcare settings is part of this responsibility. The Trust will provide advice, guidance and support on vaccinations and access to vaccinations where requested.


Job Description:

Would you like to work in an interesting, dynamic and patient orientated team in a busy office overlooking the sea? If you're an experienced administrator with excellent communication skills then this may be the job for you. We are looking for someone to join our team who has a positive outlook, can multi task and is committed to helping those with mental health problems enjoy a better future. In return, we will offer you the training and development support you need to begin a fulfilling career.

Main duties of the job

You will be working alongside other administrative staff as well as clinical and social care staff. You will be the first telephone contact for clients and professionals in your team and must have a good telephone manner. You should have experience using Microsoft products such as MS Outlook, Word, Teams and Excel. You will be working from a shared email address picking up tasks such as letters, referrals, room bookings as well as updating our patient record system. You will also be required to minute take professional meetings face to face and via MS Teams. Full training will be provided

About us

About Devon Partnership Trust

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification which will provide further information on this role.

Person Specification

Qualifications

Essential

  • RSA3 Word Processing or equivalent level of experience in practice.
  • NVQ 3 in administration or equivalent level of administrative knowledge.
  • GCSE English or equivalent.
  • Evidence of continuing professional and personal development.

Desirable

  • ECDL (European Computer Driving Licence).
  • Shorthand or Speedwriting.

Experience

Essential

  • Excellent organisational skills.
  • Ability to prioritise workload and adapt to change when required.
  • Previous experience of working within an administrative or secretarial team.
  • Previous experience of dealing with confidential and complex information.

Desirable

  • Previous experience of working in a healthcare or social care setting.
  • Ability to take accurate formal and informal minutes.
  • Demonstrate good numeracy and literary skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Devon Partnership NHS Trust

Address

Chadwell Centre

Torquay Road

Paignton

Devon

TQ3 2DW


Employer's website

https://www.dpt.nhs.uk/ (Opens in a new tab)



Contact information:

Business Administration Coordinator

Caroline Wilson

carolinewilson1@nhs.net

01803546471


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