Job Description:
Would you
like to work for a team who value our staff and the work they do? An exciting
opportunity has arisen for a Business Support Administrator within the North Devon Liaison Psychiatry team based at North Devon District Hospital. We are seeking an enthusiastic highly
motivated administrator with excellent IT, communication and organisational
skills. You will be required to use your own initiative and have the ability to
prioritise work, whilst working calmly and confidently under pressure to meet
conflicting demands. We will support you to learn and maintain the skills you
need to thrive in the role.
Liaison
Psychiatry is the interface between psychiatry and medicine, assessing patients
in the general hospital. The multi-disciplinary team is made up of a consultant,
junior doctors, nurses, social workers, health care assistants
and, most importantly, amazing administrators. The team work in a fast paced
but rewarding environment.
This job is part time (15 hours per week). You are welcome to come and visit the team to find out more about the role. Please note that this role is office based.
Interviews will take place on 30 May 2024.
Main duties of the job
You will be supported
by the Business Administrator to provide a comprehensive administrative support
service for the multi-disciplinary team. The main duties of this role are:
- First point of telephone contact
- Taking referrals from the general hospital and entering onto patient electronic
records
- Generating assessment letters
- Inputting complex and sensitive data
relating to people who use our services
- Arranging meetings and minute taking
- Managing stock & ordering office supplies
- Data management/quality
- IT support
- Supporting the clinical staff in
admin processes
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader Employer.
Job description
Job responsibilities
Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.
Person Specification
Qualifications
Essential
- NVQ3 in administration or equivalent level administrative knowledge and experience.
- RSA 3 Word Processing or equivalent level of experience in practice.
- GCSE English or equivalent.
Desirable
- ECDL (European Computer Driving Licence) or equivalent.
Knowledge and skills
Essential
- Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook.
- Ability to meet deadlines and to work under pressure.
Experience
Essential
- Excellent organisational skills.
- Ability to prioritise workload and adapt to change when required.
- Previous experience of working within an administrative or secretarial team.
- Experience of dealing with confidential and complex information.
Desirable
- Previous NHS experience of working in a Healthcare or Social Care administrative setting.
- Demonstrate good numeracy and literacy skills.
- Experience of general office routine and filing systems.
- Ability to take accurate formal and informal minutes.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Contact information:
Business Administrator
Sue Randall
sue.randall2@nhs.net
01271443244