Ward Administrator

Job description

Job responsibilities

Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role.

Person Specification

Experience

Essential

• Excellent organisational skills.
• Ability to prioritise workload and adapt to change when required.
• Previous experience of working within an administrative or secretarial team.
• Experience of dealing with confidential and complex information.
• Ability to take accurate formal and informal minutes.
• Demonstrate good numeracy and literacy skills.
• Understanding and respect of confidentiality in the workplace.

Desirable

• Previous experience of working in a Healthcare or Social Care administrative setting.

Qualifications

Essential

• RSA 3 Word Processing or equivalent level of experience in practice.
• Shorthand or Speedwriting.
• NVQ Level 3 Business Administration.
• GCSE English or equivalent.
• Evidence of continuing professional and personal development.

Desirable

• ECDL (European Computer Driving Licence).

Knowledge

Essential

• Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook.
• Working knowledge of a range of administrative procedures including diary management and arranging appointments.
• Experience or understanding of creating electronic records, electronic filing systems.
• Electronic data base management.
• Ability to manage diverse workload whilst dealing with frequent interruptions.
• Ability to meet deadlines and to work under pressure.
• Exceptional organisational skills and ability to prioritise.
• Ability to work both independently and as part of a team.
• Ability to provide a high standard of secretarial support for meetings e.g. organising, booking venues and minute taking.
• Knowledge of our business and how it supports patient care.

Skills and Abilities

Essential

• Excellent verbal and written communication skills, in person, on the telephone or electronically.
• Ability to take and convey clear messages.
• Good interpersonal skills.
• Able to deal confidentially and tactfully with people at all levels.
• Experience in dealing with people in distress in a calm and confident manner.
• Ability to recognise when other communication aids may be needed.
• Willingness to embrace new ways of working/changes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Devon Partnership NHS Trust

Address

The Cedars

Dryden Road

Exeter

EX2 5SN

Employer's website

https://www.dpt.nhs.uk/ (Opens in a new tab)

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