Job Description:
An exciting new role has been developed as part of the
restructuring of the Personality Disorder/Complex Emotional Needs Service in
Devon Partnership Trust. We are looking
to recruit someone with lived experience of personality disorder/complex
emotional needs to join the existing staff team. This role will be a valuable addition to the
team and will support us in developing our vision and ensure service users
valuable experience/knowledge is at the heart of this developing service.
Although not essential it would be useful if the candidate
has either personal experience of engaging in group work or has facilitated
groups. We are looking for an enthusiastic, motivated individual who will be
able to use their lived experience to offer hope, support, encouragement and
purpose to those who continue to struggle with associated difficulties linked
to complex emotional needs. We're aware
that each individual has a unique experience in regards to recovery, but we
hope that this role will offer our service users first-hand experience from
someone who has walked a similar path.
Main duties of the job
As an
integral and highly valued member of the Complex and Emotional Needs Dedicated
Function. The main duties will be:
-
Guidance, role modelling & opportunity for reflection for individuals
considering accessing the various services through the Complex Emotional Needs
Pathway. In doing so they will champion promoting choice and self-determination
and empowerment.
-
Develop and co-deliver group-based interventions for individuals with complex emotional needs. Whilst in receipt of safe and secure clinical
supervision.
-
Support service and pathway development to ensure that services are
created to meet the needs of those using it.
As a Senior Peer Support Worker, you may also have opportunities to support/mentor
new Peer Support Workers, represent Peer Support in the trust at events and
support with co-facilitating training alongside the Peer Leadership team.
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Job description
Job responsibilities
Communication and Working Relationship Skills
- To establish supportive and respectful relationships with people using mental health services and their supporters.
- To support the development of peer support workers across Devon Partnership NHS Trust.
- To sign-post to various resources, opportunities and activities within the Trust and in communities to promote choice and informed decision making.
- To role model and support service users to identify and overcome fears within a relationship of empathy and trust.
- To support clinical teams in promoting a recovery orientated environment with involvement in clearly identified quality improvements and projects.
- To act as an ambassador for the Trust with external agencies and partner organisations.
- To champion co-production across Devon Partnership NHS Trust
- Communicate with people using services, their supporters and staff using empathy and reassurance
- Work alongside multidisciplinary teams developing a shared understanding of peer support
- To provide 1:1 mentoring for new Band 3 Peer Support Workers to support embedding the development their skills and practice.
Analytical and Judgemental Skills
- To collate and contribute to analysing data for evaluation.
- To assist people in identifying their own recovery goals.
- To identify initiatives and evidence based programmes for delivering peer support
Planning and Organisational Skills
- To plan own diary and maintain accurate records of all activity following job planning.
- To contribute to presentations about peer support developments.
- To actively engage with people using services and their supporters to offer opportunities to review and develop the service.
- To attend meetings and any other formal/informal communication events linked to the work of the peer support programme, as directed by the Peer Support Worker Leads.
Responsibility for Patient/Client Care, Treatment and Therapy
- To share ideas with the Band 3 Peer Support Workers on ways of achieving recovery goals, drawing on personal experiences and a range of coping, self-help and self-management techniques.
- To assist others to create their own Recovery Plans make and record advance decisions.
- To model personal responsibility, self-awareness, self-belief, self-advocacy and hopefulness.
- To develop and deliver group-based interventions, under safe and secure clinical supervision.
Responsibility for Policy and Service Development Implementation
- To contribute to policy reviewing and protocol writing where required to do so.
- To comply with all DPT policies, protocols, procedures relevant to the role.
- To report any observed incidence of unprofessional behaviour, accidents/incidents, untoward occurrences or faulty equipment.
- To participate professionally in service development and proposed service changes where required to do so.
- To take part in any audit processes as required.
- Comply with universal Infection Control precautions and procedures.
- To complete all core training requirements and other appropriate training courses pertinent to the role, as agreed with the Peer Support Worker Leads.
Responsibility for Finance, Equipment and Other Resources
- Assist in maintaining safety and security of working environments.
- Helping to maintain cleanliness and tidiness of working environments (including equipment).
- To have knowledge and understanding of counter fraud.
- The post holder will have no direct responsibility for finance, but they will need to adhere to relevant Trust policies on financial issues.
- To use Trust NHS resources in a sustainable way
- To develop and share peer support resources where required to do so.
Responsibility for Human Resources, e.g. Supervision, Training, HR Advice and Management
- To be actively involved in the continued development of the Peer Support Worker training programme and in the on-going evaluation of the Band 3 Peer Support Worker role.
- To actively participate in regular management supervision from their line manager and engage in an annual appraisal in accordance with Trust policy.
- To participate in and support students learning along with other members of the team.
Responsibility for Research and Development
- To identify personal developmental needs in conjunction with Line Manager and recovery-focused supervision.
- Involvement in research projects and service improvement/ development initiatives where agreed with the Peer Support Worker Lead.
Freedom to Act
- Works within the standard operational procedures of the peer support team. Uses own initiative in delivering patient/client care with Band 3 Peer Support Workers whilst receiving supervision from their line manager.
Responsibility for Information Resources and Administrative Duties
- Maintain up to date electronic records in a timely and accurate manner.
- To regularly access email and other information through the Trusts intranet
- Maintain confidentiality of information being aware of Trust policies and local protocols and keeping up-to-date with changes.
- Work in accordance with lone working policy.
Person Specification
Qualifications
Essential
- Diploma or equivalent appropriate qualification, e.g. foundation degree; or NVQ3 level qualification plus short courses or relevant experience to diploma level or equivalent level of knowledge training and experience.
- To be computer literate in Microsoft office
Desirable
- Accredited Peer Support Work qualification
Knowledge and Skills
Essential
- Ability to share personal story of recovery in a professional manner
- Knowledge in how to assist people develop recovery plans
- Ability and willingness to reflect on work practice and be open to constructive feedback
- Ability to work in an enabling and creative way
- Willingness to support people with a range of needs to meet their recovery goals
- Ability to manage stress and to plan and prioritise workload
- Ability to carry out practical tasks
- Ability to maintain a healthy home/work life balance
- Understanding and practical knowledge of recovery
- Understanding of the issues and concerns of mental health service users
- Knowledge and commitment to service users rights
- Understanding of the impact of stigma and discrimination
- To have lived experience of mental health challenges as a user of services
- To have experience of recovering a meaningful life
- Excellent written, verbal and non-verbal communication skills.
- To communicate effectively with a range of service users, carers, professionals and agencies
- Receiving highly complex and sensitive information.
- Ability to develop and maintain sound working relationships with all members of the multidisciplinary teams
- Able to manage conflict and to help others to do so
- High level of self-awareness ability to critically appraise own performance
- Demonstrate an ability and awareness to maintain personal boundaries
- Able to handle and present data in different formats
- Able to organise and plan own work activities
- Able to work alongside Band 3 Peer Support Workers and offer support to students and volunteers
- Able to offer direction to others
Desirable
- Knowledge of Mental Health Legislation
- Knowledge of local policies in respect of safeguarding children and the protection of vulnerable adults
- To have experience of being in a supportive and enabling role
- To have training in, and experience of supervising staff
- To have experience as a Peer Support Worker in the NHS or other organisation
- To be aware of professional roles within the therapeutic relationship
Experience
Essential
- To have lived experience of mental health challenges as a user of services
- To have experience of recovering a meaningful life
Desirable
- To have experience of being in a supportive and enabling role
- To have training in, and experience of supervising staff
- To have experience as a Peer Support Worker in the NHS or other organisation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Contact information:
Lead Professional Complex Emotional Needs Service
Adele Mason
adele.mason@nhs.net
07976155310
