NHS Administrative and Managerial Apprenticeships

NHS administrative staff provide business support to clinical and non-clinical staff.

The NHS has to be well-organised and keep detailed records of patients and members of staff. Patients and other organisations need to be able to contact the NHS and see, or speak, to someone who can give them the help they need, whether that’s to book an appointment, seek advice or pay an invoice.

As an administrator, there are plenty of opportunities to take further qualifications and move on in your career. You could stay in administration and become a team leader or supervisor or go on to become an administration manager. Alternatively, you could move into wider healthcare roles such as finance or project management.

Some administrative staff, such as receptionists, have a lot of contact with patients. Others, such as secretaries or personal assistants, can be based across our sites and have contact with healthcare staff, but little or no contact with patients.

"My current role means everything because it's fulfilling. I feel confident in my work and feel really good in the way I interact with the patients. I feel that I am able to be part of their recovery."

Faith - Apprentice Assistant Practitioner

Faith - Apprentice Assistant Practitioner

"I really enjoy what I do. I find it really interesting. Being able to help people is also a huge part of why we do what we do."

Rob - Apprentice Occupational Therapist

Rob - Apprentice Occupational Therapist

Great place to work, great place to live

We are a successful and innovative organisation with exciting plans for the future. In the last few years we have opened The Junipers, a brand new Psychiatric Intensive Care Unit (PICU) and Jasmine Lodge, a Mother and Baby Unit (MBU) in Exeter and we are expanding and developing our other mental health and learning disability services.

If you’re thinking of locating to Devon or the South West, you’ll be living in one of the most beautiful parts of the country.

Come and join us and be part of our journey to becoming a centre of excellence and expertise in mental health and learning disability.