Job Description:
We are seeking a full time Band 3 Administrator for our North Devon & Exeter Perinatal Community Teams; this is an exciting
opportunity to join our team of administrators & perinatal mental health
professionals based in West Pilton Health & Wellbeing Clinic, Barnstaple.
Devon Partnership Trust Perinatal Service is a
well-established one & nationally awarded (Positive Practice in Mental
Health - Community Perinatal Team 2016 winner). We have close working
partnerships with our local Maternity & Health Visiting colleagues. We will
provide on-going managerial supervision & development opportunities where
appropriate.
We are looking for someone who has a positive attitude
towards working in the field of mental health, is able to work alongside others
within the team. Alongside general
administration duties, the role will include, receiving and prioritising phone
calls from women/birthing people who are using our service, family members and also
professionals inside and outside of Devon partnership trust. Also there will be
a requirement to use a number of different Trust computer systems and be able
to produce high quality written information.
Main duties of the job
Administration
services underpin all of our clinical activity at Devon Partnership NHS Trust,
which means our dedicated and enthusiastic administration workforce is vital to
the delivery of first class care.
The post
holder will provide comprehensive administrative support to the assigned team.
There will be an expectation for the post holder to be highly motivated,
flexible and multi-skilled with excellent organisational skills. The post
holder will have high standard of skills using Microsoft Office packages and
experience of using bespoke IT systems.
The post
holder will need to meet deadlines, collate data and maintain standards
relating to administrative processes. They will need to be able to work within
a team effectively and share work streams across the Perinatal Service where
appropriate. The role will involve the coordination and implementation of
office procedures and will require a high degree of organisational skills and
excellent working knowledge of administrative systems.
About us
About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.
We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do
Our values
We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Job description
Job responsibilities
Key Responsibilities include:
Work within an administration team supporting
clinicians who provide community mental health services
Comprehensive diary
Meetings administration; taking and distributing formal minutes;
recording clear actions and following these up to check completion; maintaining
attendance records
Frequently inputting complex and sensitive data
relating to people who use our services onto electronic patient records system
Support the manager and team by ensuring that records
are up to date on all staffing and patient systems as required and that items
are dealt with quickly and efficiently on finance systems.
Person Specification
Experience
Essential
- Excellent organisational skills
- Ability to prioritise workload and adapt to change when required
- Previous experience of working within an administrative or secretarial team
- Experience of dealing with confidential and complex information
Desirable
- Ability to take accurate formal and informal minutes
- Demonstrate good numeracy and literacy skills
- Previous experience of working in a Healthcare or Social Care administrative setting
Qualifications
Essential
- NVQ3 in administration or equivalent level administrative knowledge and experience
- GCSE English & Maths at Grade 4 or equivalent
- Evidence of continuing professional and personal development
Desirable
- RSA 3 Word Processing or equivalent experience
Knowledge & Skills
Essential
- Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook and Microsoft Teams
- Working knowledge of a range of administrative procedures including diary management and arranging appointments
- Experience or understanding of creating electronic records, electronic filing systems
- Electronic data base management.
- Ability to manage diverse workload whilst dealing with frequent interruptions
- Ability to meet deadlines and to work under pressure
- Exceptional organisational skills and ability to prioritise
- Ability to work both independently and as part of a team
- Ability to provide a high standard of secretarial support for meetings e.g. organising, booking venues and minute taking
- Knowledge of our business and how it supports patient care
- Advanced keyboard skills
Desirable
- Experience of audio typing
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Contact information:
Business Admin Co-ordinator
Claire Smith
clairesmith21@nhs.net
07814493649